Pre-Contract Information Form

This document is written for services in Türkiye. For Google Ads management abroad, the contract terms are sent to you in writing before signing.

Service provider

The business providing services under the raxads brand. Email: info@raxads.com. Other contact details are on the Contact page.

Main characteristics of the service

Google Business Profile management (Haritada İlk 3, Top 3 on the Map), Google Ads advertising management, SEO and website services. The scope of each service is written on the Pricing page and in your subscription in the panel. The service involves no physical delivery; it is provided online and remotely.

Top 3 guarantee: if we cannot get into the first 3 results on Maps, we do not charge that month's fee. Condition: in the measurement of a month after setup, if in a search made from the point where your business is located you are not among the first 3 results on Maps for any of your 3 target keywords, we do not charge that month's fee. The measurement rule is written in the agreement.

Price and payment

Prices are written excluding VAT; the amount including VAT is shown next to them. The amount charged to the card at the time of payment is the total including VAT. The Google Ads advertising budget is not included in the service fee; it is paid directly to Google from your advertising account.

Payment is made by card (secured by iyzico, 3D Secure) or by bank transfer/EFT. Your card details do not reach us and are not stored; the payment is received by iyzico. An e-invoice (e-Fatura) or e-archive invoice (e-Arşiv) is issued for each payment.

Start of the service (performance)

The service starts on the first business day after the payment is recorded; the start and end dates are shown in your panel. If payment is not made at the end of the period, the service is paused and continues once payment arrives.

Right of withdrawal

If you are buying the service as a consumer (outside a commercial or professional purpose), you may withdraw within 14 days of the conclusion of the contract without giving any reason. It is sufficient to give the withdrawal notice in writing by email or through the panel.

If performance of the service has begun with your approval within the withdrawal period, the right of withdrawal cannot be exercised (Distance Contracts Regulation, Article 15/1-ğ). Before the service is started in the panel, your separate approval on this point is obtained.

If you are buying the service for your business (as a merchant or tradesperson), the right of withdrawal under consumer legislation does not apply; cancellation and refund follow the rules on the Cancellation and Refund Terms page.

Term and termination

It renews monthly; you can leave with 30 days' notice. There is no penalty clause; the termination conditions are written in the agreement.

Details are on the Service Agreement and Cancellation and Refund Terms pages.

Complaints and disputes

You can send your complaints to info@raxads.com; we reply within 3 business days at the latest. If you are a consumer, you can apply to the consumer arbitration committee within the monetary limits set each year by the Ministry of Trade, and to the consumer court above those limits.

Version 2026-10-27.